Privacy Policy

Responsible
Name or company name: ProCycla S.L

Tax Address: Ctra. Pont de Vilomara 140, 2-1 Manresa (08241)

CIF: B65825044

Commercial Register: CNAE 7112 - Technical engineering services and other activities related to technical consultancy.

E-Mail: info@procycla.com
Contact telephone: 930 063 137

Schedule: Mornings from Monday to Friday 8:00-13:00 and afternoons from 15:00-20:00

Data protection
Purpose. In PROCYCLA treat the information provided by interested parties in order to manage the delivery of information requested and provide the services that are entrusted to us.

The personal data collected by ProCycla S.L. serve to contact and / or to send our promotions, news and relevant information about our company or sector.

PROCYCLA will not elaborate commercial profiles based on the information requested without your consent, so we inform you that no automated decisions are made.

Retention of data. The personal data provided will be retained for as long as the relationship between PROCYCLA and interested parties. You may request deletion of your data at any time.

Legitimation. The legal basis for the processing of your data is the management and response of the information requested by the interested party, as well as the provision of the services contracted and requested by the client or the interested party.

The information provided by PROCYCLA and the provision of its services to interested parties and customers is based on the consent previously requested and accepted by the interested parties and users.

Recipients. Customer data will be communicated only after prior information and acceptance for the provision of the service, as well as if necessary to group companies and partners, the data processor and those entities with which communication is necessary, in order to comply with the provision of the service mentioned above or meet the request for information.

Origin. The personal data that we process in PROCYCLA come from your requests and / or forms provided by the interested parties.

The categories of data processed are:

- Identification data

- Postal or e-mail addresses

- Additional information provided by the interested party

- Telephone number provided for notifications

- No specially protected data is processed

Data processing and rights

In accordance with the provisions of the current regulations on Personal Data Protection and as regulated in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, we inform you that the data provided by the interested parties will be incorporated into a file under the responsibility of PROCYCLA S. L, with address at Ctra. Pont de Vilomara 140, 2-1 Manresa, Barcelona (08241) and CIF number B65825044, in order to attend, manage and follow up your queries and requests.

In compliance with current regulations, PROCYCLA S.L. reports that the data will be stored for the LEGALLY ESTABLISHED period.

Therefore PROCYCLA S.L. will treat your data in a lawful, fair, transparent, adequate, relevant, limited, accurate and updated. That is why we are committed to confidential treatment and to take all reasonable measures to ensure that they are deleted or rectified without delay when they are inaccurate.

In accordance with the rights conferred by current legislation on the protection of Personal Data, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition, by sending your request to the postal address indicated above or via email to info@procycla.com.

We remind you that for any claim you may address to the competent Control Authority.

PROCYCLA S.L. will not transfer or communicate to third parties the data collected without the prior express consent of the person concerned, except in the case that the communication is necessary to provide the service that the recipient has requested, and in those cases provided by law.

We remind you that for any claim you can contact the competent supervisory authority.

PROCYCLA S.L. will not transfer or communicate to third parties the data collected without the prior express consent of the person concerned, except in the case that the communication is necessary to provide the service that the recipient has requested, and in those cases provided by law.

Applicable legislation and jurisdiction

In general, relations with users and interested parties, derived from the provision of services contained in this website, are subject to Spanish legislation and jurisdiction. The users of this website are aware of all that has been exposed and accept it voluntarily.

Warranty and after sales service

A two-year warranty period is established for the product or service. The warranty will be effective from the date of delivery of the order. Invoices for the services or products offered will be sent at the time of contracting.

The customer has full right to request an invoice, he/she can request the invoice or a copy of it, both in paper and electronic invoice, by sending an email to info@procycla.com with his/her contact information.

In case of defective product, we will proceed, as appropriate, to repair, replacement, price reduction or termination of the contract, steps that will be free of charge for the consumer and user.

Characteristics of the products or services
All information about the products and services offered are described in each of the pages of this website. In case of doubt, you can contact us by e-mail or telephone.

Complaints

ProCycla S.L. shall be liable for any non-conformity within two years of delivery.

The consumer and user must inform ProCycla S.L. of the lack of conformity within two months of becoming aware of it; the way to communicate such incidents will be in writing (email) and/or by telephone.

ProCycla S.L. shall not be held responsible for the incorrect handling of any product supplied. Before installing or using any of the products, you must read its instructions properly and follow them to the letter. Products that are damaged due to mishandling will lose their warranty and cannot be replaced.

Cookie Policy
Purpose and declared uses:

Our website uses own and third party cookies in order to improve navigation services. You can reject or disable the use of cookies through your browser options. If you continue browsing, we consider that you accept their use.

For the purposes of this Cookie Policy, "continue browsing" means clicking on any button, checkbox or link on the website; downloading any content on the website or scrolling.